At ug779, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a Filipino player on ug779.
The most important things to know about how ug779 handles your personal data
All personal and financial data transmitted to and from the ug779 platform is protected with 256-bit SSL/TLS encryption — the same standard used by major Philippine banks. Your information is never sent in plain text.
ug779 does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Your data is used solely to operate your account and improve your experience on the ug779 platform.
As a registered ug779 player, you have the right to access, correct, and request deletion of your personal data at any time. Submit a data request to our support team and we will respond within the timeframes required by Philippine law.
ug779 processes personal data in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
ug779 uses cookies strictly for platform functionality, session management, and analytics. We do not use third-party advertising cookies or tracking pixels that share your browsing behavior with external ad networks.
ug779 retains your personal data only for as long as necessary to operate your account and comply with Philippine legal and regulatory obligations. Data that is no longer needed is securely deleted or anonymized.
ug779 ("ug779," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the ug779 platform at ug779.club (the "Platform"). This Privacy Policy ("Policy") describes how ug779 collects, uses, stores, shares, and protects your personal information when you access or use the Platform, including all games, account features, payment services, and customer support channels.
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC"). By registering on or using the ug779 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Scope: This Policy applies to all personal data collected by ug779 through the Platform, including data collected during registration, gameplay, payment transactions, customer support interactions, and your use of any ug779 promotional features.
For the purposes of the Data Privacy Act of 2012 and this Policy, ug779 acts as the personal information controller ("PIC") in respect of the personal data it collects and processes through the Platform. As PIC, ug779 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy law.
If you have any questions, concerns, or requests relating to the processing of your personal data by ug779, you may contact our Data Protection Officer ("DPO") using the contact details provided in Section 15 of this Policy.
ug779 collects the following categories of personal data from players and Platform users:
Sensitive Personal Information: ug779 may collect sensitive personal information as defined under the DPA, including copies of government-issued IDs and financial account details, solely for the purpose of KYC verification and payment processing. Such data is handled with heightened security measures and is not used for any other purpose without your explicit consent.
ug779 collects personal data through the following means:
ug779 does not collect personal data from social media platforms or purchase personal data from data brokers.
ug779 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and credential data |
| Age and identity verification (KYC) | Identity data, government ID documents |
| Processing deposits and withdrawals | Financial and transaction data |
| Delivering and improving gaming services | Gaming and behavioral data, technical data |
| Fraud prevention and platform security | Technical data, transaction data, identity data |
| Anti-money laundering (AML) compliance | Identity data, financial data, transaction history |
| Responsible gaming monitoring and tools | Gaming data, responsible gaming settings |
| Customer support and dispute resolution | Communications data, account data |
| Sending account notifications and alerts | Contact data |
| Sending promotional communications (with consent) | Contact data, gaming preferences |
| Regulatory reporting to PAGCOR and NPC | Identity data, transaction data as required by law |
ug779 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.
Under the Data Privacy Act of 2012, ug779 processes your personal data on the following legal bases:
ug779 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These providers are contractually bound to process your data only on ug779's instructions and in accordance with applicable data privacy law. Categories of service providers include:
ug779 may disclose your personal data to Philippine government authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, where required to do so by applicable Philippine law, court order, or regulatory directive.
ug779 does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any data sharing is strictly limited to the purposes described in this Policy.
Your assurance: Every third-party provider that receives your data from ug779 is subject to a data processing agreement that requires them to maintain confidentiality, implement appropriate security measures, and process your data only as directed by ug779.
Cookies are small text files placed on your device when you visit the ug779 Platform. They allow the Platform to recognize your device, maintain your session, and remember your preferences across visits.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | Session / up to 24 hours |
| Functional | Remembering language preferences, game settings, responsible gaming tool configurations | Up to 12 months |
| Analytics | Aggregated, anonymized Platform usage statistics to improve user experience | Up to 12 months |
ug779 does not use advertising cookies, retargeting cookies, or third-party tracking pixels that share your data with external advertising networks.
You may configure your browser to refuse or delete cookies. However, disabling strictly necessary cookies may impair the functionality of the ug779 Platform, including your ability to log in and maintain a game session. Instructions for managing cookies are available in your browser's help documentation.
ug779 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Data Breach Response: In the event of a personal data breach that is likely to result in serious harm to affected players, ug779 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA and NPC Circular No. 16-03.
ug779 retains your personal data for the following periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | PAGCOR regulatory requirement |
| KYC documents | Duration of account + 5 years after closure | AML and PAGCOR compliance |
| Financial transaction records | Duration of account + 5 years after closure | AMLC and tax compliance |
| Gaming session history | Duration of account + 2 years after closure | Dispute resolution and regulatory audit |
| Customer support records | 3 years from date of interaction | Dispute resolution |
| Analytics data (anonymized) | Up to 24 months | Platform improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent management compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Data that has been anonymized is no longer considered personal data and may be retained for statistical purposes.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ug779:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. ug779 will respond to all data rights requests within fifteen (15) calendar days of receipt, in accordance with NPC guidelines.
How to submit a data request: Email our DPO at [email protected] with the subject line "Data Privacy Request – [Your Full Name]". Include your registered mobile number and a brief description of your request. We may ask for identity verification before processing your request.
The ug779 Platform is strictly intended for adults aged twenty-one (21) years and above, in compliance with Philippine gaming regulations. ug779 does not knowingly collect personal data from individuals under the age of 21. If ug779 becomes aware that personal data has been collected from a person under 21, such data will be immediately deleted and the associated account will be terminated.
If you are a parent or guardian and believe that a minor has registered on the ug779 Platform, please contact our support team immediately at [email protected] so that we can take prompt action.
Some of ug779's third-party service providers, including cloud infrastructure and game content providers, may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, ug779 ensures that appropriate safeguards are in place, including contractual data processing agreements that incorporate the standard data protection clauses recognized by the NPC.
ug779 will not transfer your personal data to any jurisdiction that does not provide adequate protection without first implementing appropriate safeguards and, where required, obtaining your consent.
ug779 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. Material changes to this Policy will be communicated to registered players via the Platform or by notification to your registered contact details, where reasonably practicable, at least seven (7) days prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the ug779 Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this Policy periodically to stay informed about how ug779 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ug779, please contact our Data Protection Officer:
ug779 Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response Time: Within 15 calendar days of receipt
Languages: English and Filipino
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint with the NPC is available on the NPC's official website.
ug779 is strictly for players aged 21 and above. We collect your date of birth and require KYC verification to enforce this requirement. Your responsible gaming settings — including deposit limits and self-exclusion — are stored securely and respected across all sessions.
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Your data is protected, your privacy is respected, and your gaming experience is backed by ug779's commitment to security and fair play. Join Filipino players from Manila to Davao who trust ug779.
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